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All our shower sets, kitchen faucets and basin taps are crafted from solid lead-free brass main body, which meets international drinking water safety standards. The surface is treated with multi-layer electroplating (Chrome/Matte Black/Brushed Gold finish), anti-corrosion, scratch-resistant and easy to clean. Shower hoses and spray heads are made of food-grade silicone and stainless steel, durable for long-term daily use.

Yes, we support customized service for bulk wholesale orders. Available custom options include surface finish, logo laser engraving, packaging box design, and special water pressure adjustment. For small retail orders, we currently provide standard finished styles only. Feel free to contact us via email for bulk customization details and MOQ.

• If the product has manufacturing defects or missing accessories, we support free replacement or full refund within 30 days after delivery.
• For personal preference returns (unopened, unused, intact original packaging), buyers bear the return shipping cost, and a small restocking fee will be deducted.
• Customized wholesale goods are non-refundable unless there are quality defects.

• Standard shipping: 12–25 business days to US, UK, Australia and EU countries.
• Express fast shipping: 5–9 business days door-to-door delivery (extra freight cost).
• Processing time: All in-stock items will be shipped out within 1–3 working days after payment confirmation. Delivery delays may occur due to local customs clearance or holidays.

Yes, we deliver to most countries worldwide, including the United States, Canada, United Kingdom, Germany, France, Australia, Southeast Asia and more. Different regions have different shipping fees and delivery times, you can check the exact freight cost at checkout page.

Once your parcel is dispatched, we will send an email with a unique tracking number and tracking website link. You can enter the tracking code to check real-time logistics status online. If you cannot find the tracking email, please check your spam folder or contact our customer service to resend the tracking info.

Please take clear photos/videos of the damaged product, outer package and shipping label within 48 hours after receiving the parcel, then send them to our customer service email. We will quickly arrange a free replacement or full refund without extra charge after confirming the damage caused by transportation.